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Terms & Conditions

HOW CONSUMER LAW RELATES TO THIS WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, STANDDESK DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE.

WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. STANDDESK DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, STANDDESK LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT STANDDESK'S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

WHAT IS COVERED BY THIS WARRANTY?

STANDDESK Inc. of 5042 Wilshire Blvd #44689, Los Angeles, U.S.A. (“STANDDESK”) warrants the STANDDESK-branded hardware product and STANDDESK-branded accessories contained in the original packaging (“STANDDESK Product”) against defects in materials and workmanship when used normally in accordance with STANDDESK's published guidelines for a period stated in figure 1.0 from the date of original retail purchase by the end-user purchaser ("Warranty Period"). STANDDESK’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.

ClassModelGeneral WarrantyDetaild Warranty
StandDesk®Simple Height Adustable Frames aka Sit-to-StandDesk S1 3 YEAR WARRANTY 1 YR-ELECTRONICS & MOVING PARTS
3 YR-STRUCTURE
S2 5 YEAR WARRANTY 1 YR-ELECTRONICS & MOVING PARTS
5 YR-STRUCTURE
S3 5 YEAR WARRANTY 1 YR-ELECTRONICS & MOVING PARTS
5 YR-STRUCTURE
StandDesk®Pro
Electric Height Adustable Frames aka Sit-to-StandDesk
P1 5 YEAR WARRANTY 2 YR-ELECTRONICS & MOVING PARTS
5 YR-STRUCTURE
P2 5 YEAR WARRANTY 3 YR-ELECTRONICS & MOVING PARTS
5 YR-STRUCTURE
P3 LIMITED LIFE-TIME
WARRANTY
3 YR-ELECTRONICS & MOVING PARTS
5 YR-STRUCTURE
DESK SURFACES / TOPS
Includes Laminates, Bamboo, Wood Tops, and any other surface material.
ALL 1 YEAR WARRANTY 1 YEAR WARRANTY
CHAIRS ALL 1 YEAR WARRANTY 1 YEAR WARRANTY
StandDesk®Riser ALL 1 YEAR WARRANTY 1 YEAR WARRANTY
Products that are not listed here, please refer to the their product page

WARRANTY CONDITIONS

  • Most of our products are made overseas and they’re large and heavy, so spare parts may take 1 day - 5 months for replacements to be sent to you.
  • For discontinued models, if parts are NOT accessible, StandDesk will issue a 1 time use coupon code for up to the depreciated value of your product valid for 1 year.
  • For any warranty claim placed within the 1st year, StandDesk will cover the cost of the part, shipping & handling. After the 1st year, StandDesk will cover the cost of the part, the customer will be responsible for the market rate shipping and handling costs.

WHAT IS NOT COVERED BY THIS WARRANTY?

This Warranty does not apply to any non-STANDDESK branded hardware products or any software, even if packaged or sold with STANDDESK hardware. Manufacturers, suppliers, or publishers, other than STANDDESK, may provide their own warranties to you – please contact them for further information. Software distributed by STANDDESK with or without the STANDDESK brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. STANDDESK does not warrant that the operation of the STANDDESK Product will be uninterrupted or error-free. STANDDESK is not responsible for damage arising from failure to follow instructions relating to the STANDDESK Product’s use.

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the STANDDESK Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the STANDDESK Product outside STANDDESK’s published guidelines; (f) any and all warranty coverage updates by STANDDESK listed on the standdesk.co website (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of STANDDESK or an STANDDESK Authorized Service Provider (“AASP”); (h) to an STANDDESK Product that has been modified to alter functionality or capability without the written permission of STANDDESK; (i) to defects caused by normal wear and tear or otherwise due to the normal aging of the STANDDESK Product; (j) if any serial number has been removed or defaced from the STANDDESK Product; or (k) if STANDDESK receives information from relevant public authorities that the product has been stolen, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase); (l) any and all labor costs to repair or replace the defect; (m) If the StandDesk product is transferred to a new owner (n) defects caused by normal wear and tear or otherwise due to the normal aging of the StandDesk Product (o) if the customer does NOT provide acceptable proof of defect to StandDesk e.g. pictures, videos, and/or a description of the problem.

YOUR RESPONSIBILITIES

WHEN OPERATING A STANDDESK DESK PRODUCT, IT IS YOUR RESPONSIBILITY TOO:

  1. MAKE SURE NO OBSTACLES AROUND YOU ARE EVER IN THE DESK’S PATH
  2. MAKE SURE THE DESK SURFACE IS NOT TOUCHING ANY WALLS
  3. MAKE SURE ALL CORDS ARE APPROPRIATE LENGTH
  4. KEEP CHILDREN AWAY FROM ELECTRIC HEIGHT-ADJUSTABLE DESKS CONTROL UNITS AND HANDSET
  5. KEEP ALL ELECTRICAL COMPONENTS AWAY FROM LIQUIDS
  6. DO NOT SIT, STAND, SHAKE OR LIE ON OR UNDER THE STANDDESK
  7. DO NOT OPEN ANY OF THE COMPONENTS - LEG, CONTROL BOX, OR HANDSET
  8. RESET THE STANDDESK OCCASIONALLY. (PROLONGS PRODUCT LIFE)
  9. USE INDOORS

LIMITATION OF LIABILITY

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, STANDDESK IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE STANDDESK PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED IN THE STANDDESK PRODUCT.

THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. STANDDESK DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY STANDDESK PRODUCT UNDER THIS WARRANTY OR REPLACE THE STANDDESK PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED ON THE STANDDESK PRODUCT. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.