WHAT WE WILL DO
StandDesk® will ship you a part or replacement for free within the lower 48 United States. Expedited shipping is available at your expense. If you are outside the lower 48 United States, you will be responsible for shipping charges only.
Start a Warranty Claim
- Email firstname.lastname@example.org (Select a email address)
|StandDesk® Electric Height Adjustable Frames aka Electric Sit-to-Stand Desk|
||5 YEAR LIMITED WARRANTY||Including all moving parts and electronics|
||LIMITED LIFETIME WARRANTY||Lifetime on steel frame|
10 years on all moving parts and electronics
|All desk surfaces / tops including laminate, bamboo, and wood tops||3 year warranty|
|Chairs||5 year warranty|
|StandDesk® Riser||3 year warranty|
|Products not listed here
||Please refer to the their product page|
Warranty DOES NOT Cover or Apply
- Cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship.
- Damage caused by use with a third party component.
- Damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause.
- Damage caused by operating the StandDesk® Product outside StandDesk’s published guidelines.
- To a StandDesk® Product that has been modified to alter functionality or capability without the written permission from StandDesk®.
- Any and all labor costs to repair or replace the defect.
- Defects caused by normal wear and tear or otherwise due to the normal aging of the StandDesk® Product.
- If the StandDesk® product is transferred to a new owner.
- If the StandDesk® product has been stolen.
- If the customer does NOT provide acceptable proof of defect to StandDesk® e.g. pictures, videos, and/or a description of the problem.